Tech Support
HOW MUCH DOES OUR WEBSITE SUPPORT COST?
Custom support packages are available on request
FREQUENTLY ASKED QUESTIONS
We're happy to answer any questions. Contact us for assistance
From time to time WordPress and the plugins it uses to add additional functionality to your website will require updating.
Updates typically happen when developers release security patches or add extra features. The WordPress dashboard will indicate when an update has been released.
It’s good practice to keep WordPress and all plugins updated to the latest version. The top two reasons for sites being hacked are insecure passwords & outdated (vulnerable) software, updates help to reduce the risk of that happening.
We like to play fair and do what we can to keep costs low however any work undertaken that has not been agreed to prior will be charged at our standard hourly rate.